Shipping Policy
Thank you for shopping with Zovelle. We are committed to delivering your order with care and in a timely manner.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
We deliver across South Africa. Standard delivery takes 7–15 business days depending on your location. Please note that delivery times may vary during peak seasons or due to courier delays beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order size.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking details. Please allow up to 24 hours for tracking information to update.
Delivery Issues
If your order has not arrived within the estimated delivery window, please contact us at support@zovellesa.com and we will assist you promptly.